AI QA Monkey
AI Security Intelligence
Enterprise-grade recon engine

Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and AI QA Monkey ("Company," "we," "us," or "our"). By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Last Updated: February 19, 2026

1. ACCEPTANCE OF TERMS

IMPORTANT: BY USING THIS SERVICE, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPT ALL TERMS AND CONDITIONS CONTAINED HEREIN. IF YOU DO NOT AGREE, DO NOT USE THIS SERVICE.

These Terms apply to all visitors, users, and others who access or use the Service, including but not limited to:

2. DEFINITIONS

3. NATURE OF SERVICES & METHODOLOGY

3.1 Passive Analysis

Our Service performs passive, non-intrusive analysis of publicly available information. We do NOT:

3.2 Public Information Analysis

All analysis is based exclusively on publicly available information, including but not limited to:

3.3 Opinion & Analysis Disclaimer

IMPORTANT: Security Scores, grades, rankings, and all assessments constitute our OPINION based on our proprietary methodology. They are expressions of subjective analysis and professional judgment, NOT statements of absolute fact. Different methodologies may yield different results.

4. INDUSTRY SECURITY INDEX

4.1 Public Rankings

The Industry Security Index publishes public rankings of companies' security postures. By using the Service or by being included in an Index, you acknowledge and agree that:

4.2 Fair Comment & Public Interest Defense

All security assessments, scores, and rankings constitute fair comment on matters of public interest. Cybersecurity posture of businesses handling customer data is a matter of legitimate public concern. Our assessments are:

4.3 Dispute & Correction Process

Companies may dispute their ranking or request corrections by contacting us at disputes@aiqamonkey.com. We will review disputes in good faith within 10 business days. However, we reserve sole discretion over:

5. AUTHORIZATION & USER RESPONSIBILITIES

5.1 Individual Scans

When submitting a domain for individual scanning, you represent and warrant that:

5.2 Industry Index Entries

For companies included in Industry Index rankings, no authorization is required because:

5.3 Prohibited Uses

You agree NOT to use the Service to:

6. COMPREHENSIVE DISCLAIMER OF WARRANTIES

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, we expressly disclaim all warranties, including but not limited to:

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK.

7. LIMITATION OF LIABILITY

CRITICAL: READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.

7.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AI QA MONKEY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR LICENSORS BE LIABLE FOR:

7.2 Cap on Liability

OUR TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

7.3 Acknowledgment

YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN THE PARTIES AND THAT THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

8. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless AI QA Monkey and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

This indemnification obligation will survive termination of these Terms and your use of the Service.

9. INTELLECTUAL PROPERTY

9.1 Our Property

The Service, including all content, features, functionality, software, methodologies, algorithms, trade secrets, and technology, is owned by AI QA Monkey and protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms.

9.3 Restrictions

You may NOT:

10. PAYMENT, REFUNDS & DIGITAL GOODS

10.1 Digital Nature of Service

Our services constitute digital goods and services that provide immediate access to information and analysis. You acknowledge that:

10.2 30-Day Score Improvement Guarantee

REFUND POLICY: If you purchased a premium security report and followed the remediation steps provided, but your Security Score did not improve within 30 days of the original purchase date, you are entitled to a full refund. To request a refund, contact us at support@aiqamonkey.com with your purchase receipt and a follow-up scan showing no score improvement.

This guarantee is subject to the following conditions:

10.3 All Other Sales

Outside of the 30-Day Score Improvement Guarantee described above, all sales of digital goods are final. Refunds are not provided for change of mind, duplicate purchases, or failure to use the Service.

10.4 Chargeback Policy

Fraudulent chargebacks are a form of theft. We reserve the right to pursue all legal remedies against users who initiate fraudulent chargebacks, including reporting to credit bureaus, collection agencies, and law enforcement.

11. DISPUTE RESOLUTION & ARBITRATION

PLEASE READ THIS SECTION CAREFULLY – IT AFFECTS YOUR LEGAL RIGHTS.

11.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at legal@aiqamonkey.com and attempt to resolve any dispute informally for at least 30 days.

11.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by a recognized arbitration institution under its applicable rules. The arbitration shall be conducted in English.

11.3 Class Action Waiver

YOU AGREE THAT ANY ARBITRATION OR PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN US INDIVIDUALLY. YOU WAIVE ANY RIGHT TO:

11.4 Exceptions

Either party may seek injunctive or equitable relief in a court of competent jurisdiction for intellectual property infringement or violations of confidentiality obligations.

12. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any permitted legal action shall be brought exclusively in the federal or state courts located in Delaware, and you consent to personal jurisdiction in such courts.

13. DMCA & TAKEDOWN PROCEDURES

If you believe that content on our Service infringes your copyright, please submit a DMCA notice to our designated agent at dmca@aiqamonkey.com with:

Note: Security scores and rankings based on publicly available information are NOT subject to DMCA takedown as they constitute our original analysis and commentary.

14. COMMUNICATIONS & NOTIFICATIONS

14.1 Service Communications

We may send informational communications regarding security assessments to publicly available contact information. Such communications are:

14.2 Opt-Out

Recipients may opt out of future communications by contacting optout@aiqamonkey.com. Opting out of communications does not affect inclusion in public rankings.

15. MODIFICATION OF TERMS

We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.

16. TERMINATION

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination:

17. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its intent. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

18. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and AI QA Monkey regarding the Service and supersede all prior agreements and understandings, whether written or oral.

19. WAIVER

No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. CONTACT INFORMATION

For questions about these Terms, please contact us at: